Transcription Services strives for excellence in all documents produced via our transcription services. As part of our total commitment to quality, Precision Transcription audits reports based on the following criteria:

• Reports must have proper spelling, grammar, format and content.
• Reports must include all essential components and demographic information.
• Reports must be transcribed to accurately reflect the dictator's intended meaning, but may be interpreted and edited as necessary for clarification.
• Discrepancies must be brought to the attention of the dictator or designate.
• Reports must be delivered according to client requirements.

Once your account is created, we will dedicate a team of transcribers, proofers, and production managers to your account. This resource allocation produces a more consistent report. Immediately following transcription, a Level 1 QA Analyst reviews 100% of the jobs prior to delivery to the client. Once approved, the report is then reviewed again by a Level 2 QA Analyst. If the Level 2 QA Analyst feels that the transcribed report does not meet all quality criteria, the report will then be re-routed to a Level 1 QA Analyst for complete review.

Although we are committed to provide an excellent turnaround time, we will not return suboptimal work quality to comply with time. In situations in which the work will take a little longer, we will inform the clinic of the situation. This should only happen when there is a new doctor in our account.

Transcription Services is staffed with teams of carefully selected medical transcriptionists that create your documents. 

• Transcriptionist (MT) - Each physician's dictation is routed to his/her dedicated transcriptionist. The transcriptionist must have experience and specialize in the physician's medical specialty.
• Editor - They review the transcription for accuracy and completeness. Level 2 QA Analysts also check formatting per client requirements.
• Production Manager (PM) - Production Managers have the overall responsibility of the jobs including timeliness and quality. The final product does not go to the client without final approval from the production manager

Beyond making sure that we have the best qualified staff to transcribe your dictations, we also maximize the use of the latest technology. Transcription Services' platform ensures document quality in three distinct ways:

• Spelling: Spell check is automatically run at the completion of each document.
• Grammar: Grammar check is automatically run at the completion of each document.
• Templates: Formats are always consistent as our system employs templates.

Any documents that contain inaudible portions or other discrepancies are brought to the attention of the Production Manager, who may listen to the audio for a possible clarification. If discrepancy is not cleared, then we notify the clinic or dictator to explain the text. We strive to eliminate guess work when it comes to ensuring that your documents are accurate and complete.

When beginning a new account, all work must pass both QA Level 1 and QA Level 2 until the transcriptionist has demonstrated proficiency with the account. After the transcriptionist has demonstrated proficiency with the account, full audio edits are conducted at the discretion of Transcription Services and the client. Clients can elect to receive customized reports that show that the documents are being returned according to the agreed upon turnaround time.

We also offer our personnel training to ensure they are adequately qualified. Our medical transcription training consists of choosing a transcriber who is familiar with the specialty of the doctor to be introduced. Since every doctor has their own style to construct their report, we will make sure we will ask the dictator prior to our training, to instruct us on how they would like their work finalize.